Mission:

The Mission of the City of Norfolk is to "provide quality public services in an effective and efficient manner to enhance the common good and quality of life including citizen involvement".

Vision:

Norfolk is a community of strength that takes pride in being a clean, safe, friendly, prosperous, united city with modern municipal facilities. Norfolk is a healthy community with state of the art medical facilities, abundant water resources and environmentally friendly practices. Norfolk is a vibrant growing community offering shovel ready industrial sites, a network of transportation corridors, abundant low cost utilities, diverse education opportunities and quality workforce. Norfolk is an OASIS of recreational,
entertainment and cultural opportunities.